Accounts Receivable Officer

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Prepare accurate tax invoices
• Undertake certain income audit duties as requested across our diverse revenue streams
• Support other roles of the finance department
• Follow processes to limit or eliminate bad debt
• Ensure accurate weekly/monthly accounts are issued per specific agreed contracted business dates
• Ensure PX and PM accounts are checked on a daily basis and transferred to the city ledger
• Watch for forced credit or credit risk situations and take steps to ensure correct procedures are followed to limit risk to the hotel
• Maintain orderly files and records of all processes and correspondence
• Assist with revenue and audits ensuring all tasks meet Standard Operating Procedures
• Maintain and retain integrity of Accounts Receivable data ensuring adherence to company credit procedures.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Responsible for compliance of established practices, and keeping abreast of current changes and standards.
• Implement operating policies and procedures for Accounts Receivable section.

• Bachelors degree in Accounting or related field
• CPA certification
• Minimum 2 years A/R experience
• Strong MS Office Skills (intermediate level Excel skills)
• Excellent oral and written communication skills
• Excellent organizational skills
• Reliable and accurate

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!