Accounts Receivable

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JOB OVERVIEW 

The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management. 

DUTIES AND RESPONSIBILITIES 

• Issue and process customer invoices accurately and on time  

• Record and post incoming payments to customer accounts  

• Monitor outstanding balances and ensure timely collections  

• Follow up on overdue accounts through calls and emails  

• Maintain accurate and up-to-date customer account records  

• Reconcile customer accounts and resolve billing discrepancies  

• Prepare accounts receivable aging reports  

• Support cash flow management by tracking receivables  

• Coordinate with sales and customer service teams regarding billing issues  

• Ensure compliance with company credit and billing policies  

• Investigate and resolve payment discrepancies and disputes  

• Assist in month-end closing and financial reporting processes  

• Maintain proper documentation for all transactions and invoices  

• Process credit notes, refunds, and adjustments when required  

• Communicate with clients to ensure clarity of billing and payment terms  

• Support audits by providing necessary receivables documentation  

• Maintain confidentiality and accuracy in financial records  

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field  

• Diploma in Accounting or Bookkeeping is an advantage  

• 1–3+ years of experience in accounts receivable, accounting, or finance roles  

• Strong understanding of basic accounting principles and receivables processes  

• Familiarity with invoicing, billing cycles, and credit terms  

• Experience using accounting systems such as SAP, Oracle NetSuite, or similar systems  

• Proficiency in Microsoft Excel for reporting and reconciliation  

SKILLS 

• Strong attention to detail and accuracy  

• Good numerical and analytical skills  

• Accounts reconciliation and reporting skills  

• Effective communication and customer service skills  

• Ability to follow up on payments professionally and consistently  

• Time management and ability to meet deadlines  

• Problem-solving and dispute resolution skills  

• Organizational and record-keeping abilities  

• Basic knowledge of credit control and cash flow processes  

• Ability to work independently and as part of a team  

• Integrity and confidentiality in handling financial data  

• Multitasking and prioritization skills