Accounts Receivable Executive

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• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Recommend transfer of guest accounts to Delinquent Accounts section.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
• Responsible for compliance of established practices, and keeping employees abreast of current changes and standards.
• Develop and recommend operating policies and procedures for Accounts Receivable section.

Any Bachelors Degree in Finance or Post Graduation in Finance would be an added advantage.