JUMP TO CONTENT
  1. Full-Time
  2. Permanent
  3. DELANO
  4. Sales & Marketing

__jobinformationwidget.freetext.LocationText__

DELANO DELANO MIAMI BEACH, Miami Beach, United States

__jobinformationwidget.freetext.ExternalReference__

REF72447F

Transient Accounts Sales Manager

Region

Luxury & Lifestyle


Company Description

We are looking for a Transient Accounts Sales Manager to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.


Job Description

  • Architect and execute strategic initiatives to grow revenue across corporate, consortia, wholesale, and entertainment transient channels 

  • Build and sustain high-level relationships with global production companies, executive travel planners, artist management firms, and corporate travel managers 

  • Lead RFP and contracting processes with precision, aligning rate strategies with Delano’s brand positioning and revenue objectives 

  • Develop targeted account plans with KPIs, market segmentation analysis, and ROI projections 

  • Represent the property at premier forums, red-carpet events, and global travel showcases 

  • Collaborate with revenue and marketing teams to forecast transient trends and recalibrate strategies accordingly 

  • Create and lead compelling client presentations and immersive hotel experiences 

  • Maintain meticulous CRM records, performance analytics, and sales pipelines 

  • Leverage industry data to assess competitive positioning and identify white-space opportunities 

  • Serve as an internal liaison to ensure seamless execution of guest experiences for VIP travelers and strategic partners 

  • We recognize we are in the hospitality industry and that may require us to provide lateral service.   

  • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. 


Qualifications

  • Three to five years in luxury transient sales, with depth in entertainment, corporate, consortia and wholesale markets 

  • Strong existing relationships in the entertainment, fashion, and executive travel ecosystem 

  • Skilled in Salesforce, Opera, Agency360, PowerPoint, and Excel 

  • Professional demeanor with high EQ and strong negotiation skills 

  • Strategic thinker with ability to execute complex business development plans 

  • Experience with high-touch luxury service standards and confidential client management 

  • Travel flexibility for roadshows, industry events, and client entertainment 

  • Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand  

  • Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail  

  • Ability to work independently and collaboratively while maintaining positive interdepartmental relationships 

  • Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs  

  • Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep  

  • Excellent verbal and written communication skills; must be fluent in English  

  • Willingness to work both indoors and outdoors, in varying conditions, based on business demand 

  • Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance  

  • All team members must maintain a neat, clean and well-groomed appearance. Specific department  uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. 


Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US