Steward - Club Lounge

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To carry out all required duties within the Back of House department and all related areas and ensure 5-star safety and hygiene standards are maintained.

• Maintain high standards of cleanliness and hygiene in all areas, including washing, disinfecting, and polishing equipment, floors, walls, and kitchen areas
• Comply with Health and Safety regulations, especially COSHH and Manual Handling, and attend all provided training sessions
• Assist in the preparation and distribution of operating equipment for functions, inventories, and other requirements
• Empty bins, clear and sort refuse according to hotel policy, and maintain cleanliness of refuse areas
• Support cleaning efforts during peak periods in back-of-house areas
• Help maintain cleanliness of staff facilities, including locker rooms
• Ensure personal hygiene and grooming standards are consistently met

Please note that we believe in flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues

• 1-3 years’ experience in the Hospitality Industry
• Intermediate communication skills, both written & verbal.
• Able to work well under pressure in fast-paced and changing environment
• Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
• Willing to work on rotating shifts including weekends and public holidays
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people