- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Fairmont San Francisco, San Francisco, United States
__jobinformationwidget.freetext.ExternalReference__
REF70541U
Senior Groups Sales Manager
Region
Luxury & Lifestyle
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What you will be doing: Reporting to the Director of Group Sales, responsibilities and essential job functions include but are not limited to the following:
· Consistently deliver professional, friendly, and engaging service to both internal and external clients.
· Prospect, solicit, and contract group and banquet business through strategic action planning, market research, and direct sales efforts.
· Achieve or exceed monthly, quarterly, and annual sales goals by developing new accounts and maintaining existing ones.
· Sell hotel guest rooms, meeting space, and related services including food and beverage, AV, and outlet venues, ensuring alignment with customer expectations and hotel revenue targets.
· Establish parameters, quote and negotiate rates within established guidelines, and confirm group bookings through executed written contracts.
· Maintain detailed account, contact, and activity records using OperaCloud Sales System and other relevant platforms.
· Travel to target markets for client meetings, sales calls, tradeshows, promotional events, and conferences as required.
· Build and maintain strong relationships with key stakeholders including existing and potential clients, Accor Global Sales Offices, local tourism boards, and sister properties within the Accor portfolio.
· Coordinate closely with internal departments such as Event Services, Front Office, and Catering to ensure all contractual details are executed and client satisfaction is achieved.
· Monitor market trends and gather competitive intelligence to identify and capitalize on new group sales opportunities.
· Organize and host site inspections, FAM trips, and other client engagement events to promote the hotel and its offerings.
· Develop and present weekly, monthly, quarterly, and annual sales reports as required.
· Uphold all departmental policies, procedures, and safety standards.
· Balance operational, administrative, and client needs effectively.
· Perform other job-related duties as assigne
· Minimum of three years of sales experience
· Bachelor’s degree preferred
· Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
· Excellent verbal and written communication skills and strong attention to detail
· Excellent time management skills
· Catering Sales experience a plus but not required
· Keep abreast of industry trends and share information with all staff
· Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
· Superior problem-solving/strategizing skills
· Excellent overall computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/ Sales
· Proactive mindset to anticipate and support changes in our business
· Conformity to the highest standards of personal integrity and ethical behavior
· Exceptional customer service abilities
Physical Aspects of Position (include but are not limited to):
· Frequent standing and walking throughout shift
· Occasional kneeling, pushing, pulling, lifting
· Occasional ascending or descending ladders, stairs and ramp
All your information will be kept confidential according to EEO guidelines.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Pullman Paris Tour Eiffel, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
MISSION GENERALE :Le Chargé(e) de Communication Événementielle a pour mission d'organiser, coordonner et superviser la mise en place des événements de l’hôtel. Cela comprend la création d’évènement di
Reference
39831d99-5ab9-40a5-b650-c4480aa79c85
Expiry Date
01/01/0001
Salary
Location
RAFFLES RAFFLES JEDDAH, Jeddah, Saudi Arabia
Experience Level
Director
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you
Reference
a203ff83-cdfc-429e-ab58-9516784c9337
Expiry Date
01/01/0001
Salary
Location
Swissôtel Al Ghurair, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Digital Marketing ManagerAs the Digital Marketing Manager at Swissotel Al Ghurair, you will lead the strategic development and execution of the hotel’s digital marketing and e-commerce initiatives. Th
Reference
ca2ff915-649a-4f01-99de-aa47e7895093
Expiry Date
01/01/0001
Salary
Location
Novotel Kochi Infopark, Kochi, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Kochi
Job Category
Sales & Marketing
Description
Primary Responsibilities Marketing ManagementDevelops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the pub
Reference
d63eedc5-e163-4c18-9498-682dc256c6db
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Tour Eiffel, Paris, France
Experience Level
Student
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Internship
Locations
Paris
Job Category
Sales & Marketing
Description
Technique métier et relation client :Est responsable de la satisfaction du client dès la signature du contrat de vente de l'évènement jusqu'à la fin de la prestation.Coordonne les services impliqués d
Reference
48c69906-5a0a-46c4-b35d-47b3a1974fec
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
The Commercial Analyst applies a logical, structured, and disciplined approach to analyze key financial and commercial data, transforming insights into actionable recommendations. This role requires t
Reference
ea3a23aa-46f8-4d18-be37-4d7a0b2fadb0
Expiry Date
01/01/0001
Salary
Location
Mövenpick El Gouna, Hurghada, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Hurghada
Job Category
Sales & Marketing
Description
We are seeking a dynamic and experienced Reservation Manager to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality management team, you will be responsible for overseeing all re
Reference
9244b591-c69b-4d75-9353-470db1bbad45
Expiry Date
01/01/0001
Salary
Location
Mövenpick Aswan, Aswan, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Egypt
Job Category
Sales & Marketing
Description
We are seeking a highly organized and customer-focused Reservation Manager to join our team. In this crucial role, you will oversee all aspects of our hotel's reservation process, ensuring seamless gu
Reference
19805fc1-c5cd-4407-a514-5e09f6a89f14
Expiry Date
01/01/0001
Salary
Location
Fairmont La Hacienda Costa del Sol, Cádiz, Spain
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Cádiz
Job Category
Sales & Marketing
Description
The Sales Coordinator is responsible for supporting the sales team with administrative and operational tasks. This role involves maintaining client relationships, managing correspondence, preparing re
Reference
1c1b1776-6e9d-4d9b-b5db-74e9697814d7
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
MISSION :Le/La Coordinateur.trice Réservations Groupes H/F prend en charge les réservations reçues par téléphone et par Internet pour les groupes (via le système de réservations) et tente de répondre
Reference
39174336-1cb2-4820-b7f3-3dae22e0485f
Expiry Date
01/01/0001