Security Supervisor

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking a highly skilled and experienced Security Supervisor to join our team at our prestigious resort in Phu Quoc, Vietnam. As a Security Supervisor, you will play a crucial role in ensuring the safety and security of our guests, staff, and property on this beautiful tropical island.

• Lead and supervise a team of security personnel, ensuring optimal performance and adherence to security protocols
• Liaise with resort management, local law enforcement, and fire safety officials to maintain a secure environment
• Develop and implement comprehensive training programmes for security staff, covering areas such as emergency procedures, fire prevention, and crisis management
• Oversee the daily processing and distribution of security reports to management
• Conduct regular security assessments to identify potential threats and implement preventive measures
• Manage emergency preparedness, including coordinating drills and updating emergency manuals
• Monitor CCTV systems and access control procedures, ensuring all entry points are secure
• Ensure compliance with all relevant security regulations and resort policies
• Maintain confidentiality of all security-related matters and resort business information
• Coordinate with the engineering department to conduct regular maintenance of safety equipment

• University degree in a relevant field such as Security Management, Criminal Justice, or a related discipline
• Minimum of 2 years' experience in a similar security supervisory role, preferably in a five-star hotel or resort setting
• Proven team management skills with the ability to lead, motivate, and develop staff
• Excellent communication skills in both written and verbal English; fluency in Vietnamese is highly desirable
• Strong computer skills, including proficiency in security management software and Microsoft Office suite
• In-depth knowledge of security protocols, emergency procedures, and crisis management techniques
• Physical fitness and the ability to remain calm under pressure
• Valid security licence (if required by Vietnamese regulations)
• Strong analytical and problem-solving skills with keen attention to detail
• Customer-focused approach with the ability to maintain professionalism in all situations
• Flexibility to work various shifts, including nights, weekends, and holidays as required

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.