Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
•Lead employees to ensure compliance with corporate Safety & Security standards.
•Conducts weekly, documented inspections of the hotel listing any safety or security infractions and ensuring these are corrected by the time of the next walkthrough.
•Strong knowledge of legislation relating to criminal law, security, occupational health, safety, event management, fire safety, etc.
•To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the Hotel.
•Excellent communication, interpersonal and leadership skills.
•Able to remain calm and make quick decisions under pressure.
Qualifications
•10-12year relevant experience in hospitality in international brands of which at least
•Knowledge of the concepts and evaluation of market analysis processes
•A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with mathematical background
