- Full-Time
- Permanent
- Security
- ACCOR
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Novotel Kochi Infopark, Kochi, India
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REF72642T
Security Officer
Region
MEA SPAC
Prime Function:
- Supervise, instruct and coordinate the activities of Security Associates.
- Monitor and arrange shift activities according to schedule requirements and team availability.
- Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations.
- To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate.
- Serve as a principal source of information on rules and procedures governing security and parking operations.
- Ensure compliance with established rules and regulations.
- Any matter which may effect the interests of Novotel should be brought to the attention of the Management.
Key Responsibilities:
People Management
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team is trained on all safety provisions.
- Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management
- Keep the Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department.
- Oversee the work of all employees and ensure that areas are being properly patrolled.
- Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information.
- Operate and monitor control panels, alarms and related security equipment.
- Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
- To inspect the various security posts
- To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
- Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
- To provide work guidance, instruction, or orientation to the Security Associates.
- To handle guest complaints.
- Ensure to alert the police, ambulance and/or fire service when necessary.
- Ensure to abide by the mission statement of Novotel Kochi Infopark.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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