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  1. Full-Time
  2. Permanent
  3. M GALLERY
  4. Rooms

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The Galata Hotel Istanbul - MGallery Collection, Istanbul, Turkey

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REF83130F

Resepsiyonist

Region

Luxury & Lifestyle


Şirket Tanımı

The Galata Istanbul Hotel - MGallery

Boutique hotels with personality for a remarkable travel experience

Are you one of the visitors willing to explore different silhouettes of Istanbul? Would you like to stay in an elegant and distinctive atmosphere while feeling the rhythm of Istanbul? Then, the Galata Istanbul Hotel - MGallery will highly respond to your expectations. Being located on the intersection of two busiest hubs, Karaköy and Beyoğlu, the five-star hotel stands on the core of the European side. There are standard rooms including junior suites and executive suites opening to the terrace.

The Galata Istanbul Hotel-MGallery is a boutique hotel representing luxury and originality. Its distinctive character is displayed in the spectacular views from the hotel focusing on two splendid figures of Istanbul: Galata Tower, Golden Horn. The five-star hotel offers peaceful accommodation for travelers who prefer to rest in an elegant atmosphere which is a combination of modern furniture, professional service and traditional glimpses of the historical zone around.


İş Tanımı

  • Görünüm süreçlerinin etkin bir şekilde yürütülmesi ve yürütülmesi ,

  • Misafirlerin dağılımı ve şikayetlerini titizlikle değerlendirerek, memnuniyet odaklı hizmet sunmak ,

  • Giriş-çıkış işlemleri, rezervasyon kontrolleri ve günlük ön büro operasyonlarının eksiksiz yürütülmesi,

  • Misafirlerle etkili iletişim kurarak otel süreleri uygun bir karşılama deneyimi sağlamak,

  • Ön büro departmanı ile diğer otel birimleri arasında koordinasyonu sağlamak,

  • Geri bildirimleri ve hizmetin bileşenlerinin eklenmesi.


Nitelikler

  • Yüksekokul veya üniversitelerin ilgili geçmişinin  mezun olması,

  • Ön büro alanında sınırlandırılmış ,

  • Yazılı ve sözlü olarak İngilizce iletişim becerisi güçlü,

  • MS Office programlarına ve Opera sistemine hakim ,

  • Sorun çözme konusunda yetenekli ve yetenekli,

  • Güler yüzlü hizmet anlayışını benimseyen,

  • Takım oyunlarına yatkın,

  • Vardiyalı çalışma düzenine uyumu sağlayacak,

  • Misafirlerin gizliliğine ve mahremiyetine önem veren,

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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