Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Green Coast Hotel is a luxury beachfront hotel located in Palasë, on the beautiful Albanian Riviera. Surrounded by stunning natural scenery and crystal-clear waters, the hotel offers a welcoming and professional environment focused on delivering exceptional guest experiences. As part of our team, interns have the opportunity to gain valuable hands-on experience, develop their hospitality skills, and work in a dynamic, international environment.
Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
• Previous experience in customer service, preferably in a hotel or hospitality environment.
• Proficiency in computer systems and hotel management software.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities
Additional Information
Accommodation & Benefits: The company provides accommodation in a shared apartment, daily transportation between the accommodation and the hotel, and two meals per day on working days. Additionally, the company covers round-trip flight tickets from the candidate's home country, including airport transfers upon arrival (airport to hotel) and departure at the end of the contract (hotel to airport)
