People & Culture Manager

Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture aficionados who have an appreciation for a refined and understated sense of modern luxury.

THE HOTEL

Sofitel, a global reference in French luxury hospitality, announces the transformation of Sofitel Rio de Janeiro Ipanema into its first flagship hotel in Brazil, with an expected opening by the end of 2026.

Located on Ipanema Beach, the hotel will feature 172 rooms and embody the brand’s contemporary vision of luxury, experience, and service excellence.

Join the team of talents who will bring this new icon of luxury hospitality in Brazil to life.

• Lead all People & Culture initiatives for the new luxury hotel, from pre-opening through ongoing operations, ensuring a seamless, high-end employee experience that reflects Sofitel’s values;
• Manage end-to-end recruitment for all positions, delivering an exceptional luxury candidate experience and attracting top talent aligned with the brand;
• Provide expert guidance on employee relations, including investigations, disciplinary procedures, and performance management, ensuring fairness, consistency, and confidentiality;
• Oversee HR systems, maintain accurate data, and generate insightful reports for senior management to support strategic decision-making;
• Foster an inclusive, engaging, and high-performance workplace culture, supporting onboarding, L&D programs, and ongoing employee engagement initiatives;
• Provide leadership and guidance to hotel managers and department heads, ensuring consistent HR practices and high standards of team management across the property;
• Assist with payroll preparation, compliance audits, right-to-work checks, and contribute to wellbeing, CSR (Corporate Social Responsibility), and D&I initiatives.
•  Drive broader People & Culture projects, including HR system upgrades, engagement surveys, and global Accor programs, ensuring alignment with company strategy, luxury brand standards, and organizational values;
•  Act as a strategic partner to leadership, helping shape the culture, engagement, and talent strategy of the hotel, ensuring the team thrives both during pre-opening and ongoing operations.

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A postgraduate degree in Leadership or People Management is highly desirable;
• Proven experience in HR management, ideally within luxury hospitality or high-end service industries, including pre-opening experience;
• Strong expertise in end-to-end recruitment, employee relations, performance management, and HR operations;
• Solid knowledge of HR systems, reporting, and analytics, with the ability to generate actionable insights.
• Deep understanding of Brazilian labor laws, compliance requirements, payroll processes, and HR best practices;
• Demonstrated ability to foster an inclusive, engaging, and high-performance culture;
• Excellent interpersonal, communication, and leadership skills, with experience managing diverse teams;
• Strategic mindset with the ability to align HR initiatives with business objectives and brand standards;
• Fluent in Portuguese and English;
• High level of professionalism and discretion.