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  1. Full-Time
  2. Permanent
  3. People & Culture
  4. ACCOR

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Sofitel Noosa Pacific Resort, Noosa Heads, Australia

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REF95871F

People & Culture Coordinator

Region

Luxury & Lifestyle


Company Description

Elysium Noosa Resort is seeking a passionate and highly organised People & Culture Coordinator to support the employee experience across our luxury five-star resort. This role is ideal for an emerging HR professional who thrives in a fast-paced hospitality environment and enjoys balancing compliance, recruitment and people engagement.

You will play a key role in supporting leaders and ambassadors (employees) across all departments — from onboarding new team members to ensuring a positive, respectful and legally compliant workplace.


Job Description

Reporting to the Director of People & Culture, you will coordinate end-to-end HR administration and recruitment for frontline hotel roles while supporting broader People & Culture initiatives across the resort.

This is a hands-on role in a service-driven environment and suits someone who enjoys working closely with operational leaders and being visible on the floor.

Key Responsibilities:

Recruitment & Onboarding

  • Prepare employment contracts in line with Awards/ company standards
  • Manage new starter onboarding, documentation and compliance training
  • Monitor work rights, visas and RSA certifications and track expiry dates

Employee Experience & Communication

  • Partner with department leaders to support staffing and workforce needs
  • Support communication across teams and assist with people initiatives
  • Maintain accurate employee records and HR systems

Industrial Relations & Compliance

  • Ensure compliance with the Hospitality Industry Award/EBA
  • Support leaders with low-level employee relations matters
  • Maintain a safe, respectful and discrimination-free workplace
  • Ensure audit-ready HR documentation and reporting

HR Administration & Support

  • Maintain employee files and confidential data
  • Support P&C projects and initiatives
  • Monitor staff benefits and entitlements
  • Assist with policy implementation and training compliance

Qualifications

About You

You are organised, approachable and service-focused, with a strong attention to detail and a genuine interest in people.

We’re looking for someone who:

  • Ideally has previous HR/P&C administration experience (hospitality or luxury hotel preferred)
  • Understands or is willing to learn the Hospitality Award and employment compliance
  • Communicates confidently with leaders and team members at all levels
  • Handles sensitive information with professionalism and discretion
  • Is proactive, solutions-focused and able to manage competing priorities
  • Presents professionally and builds rapport easily

Additional Information

This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. You’ll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.

  • Career development within a luxury hospitality environment
  • Exposure to all facets of Human Resources
  • Staff benefits and resort privileges
  • Uniform provided and laundered free of charge
  • Opportunity to work in a luxury resort environment with international guests
  • Be part of a prestigious Italian restaurant experience
  • Exclusive team member rates with Accor, including:
  • 30% off food and beverage at participating properties worldwide
  • Generous accommodation discounts at over 4,500 hotels across 110 countries
  • Career mobility across Accor’s global brand portfolio
  • A culture that celebrates diversity, inclusion, and opportunity

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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