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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Sales & Marketing

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Fairmont Vancouver Airport, Richmond, Canada

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REF96493T

Marketing & Public Relations Manager

Region

Luxury & Lifestyle


Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The opportunity to have fun at work alongside passionate hoteliers
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs 
  • Complimentary duty meal in our colleague dining room
  • Complimentary hotel stay for two through our BE OUR GUEST program 
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide 
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits  
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) 
  • 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
  • Eligibility for additional earnings through our Incentive Program
  • Salary starting at $70,000 annually, commensurate with experience 

Job Description

Marketing & Public Relations Manager

Through your passion and motivation, you oversee the hotel's marketing, brand identity and communications. This is a full-time salaried position based on-site at Fairmont Vancouver Airport.

What you will be doing:

  • Produce, maintain and communicate marketing plans, calendars and tactics to support the department's strategic direction and its role in achieving wider business goals and objectives
  • Report on overall effectiveness of hotel marketing and public relations campaigns and contribute to hotel debriefs for future learning and improvement 
  • Serve as brand steward, maintaining brand standards and providing oversight across the business on adherence to our brand positioning 
  • Oversee creative development and design for all marketing activities (including but not limited to copy writing, photo management and graphic design for email newsletters, websites, advertising, hotel collateral and restaurant menus)
  • Manage content updates fairmont.com, fairmont-vancouver-airport.com, globeyvr.com and other third party sites
  • Oversee the hotel’s social media strategy including: content, posting schedule, engagement metrics, reputation management and paid campaigns
  • Lead photo/video shoots, including sourcing suppliers, planning, creative direction and on-set guidance
  • Manage annual budget, monthly forecast and accruals for expenses related to marketing and public relations
  • Support Food & Beverage team and other departments with planning of seasonal events and product launch/activations
  • Work with revenue management to determine need periods and support with tactical marketing
  • Work with operations to develop new and unique offerings to enhance the guest experience, drive revenue and create new stories
  • Liaise with partnership agencies to ensure maximum exposure for the hotel (Visit Richmond, Destination Vancouver, Destination BC, YVR, etc.)
  • Work with Regional Digital Marketing on regional initiatives and property level campaigns
  • Work with Regional Public Relations on regional initiatives and property level activities including media relations, media hosting and release writing
  • Maintain knowledge in and provide recommendations for emerging trends across the industry as well as wider brand and marketing applications 
  • Other duties as assigned

Qualifications

Your experience and skills include:

  • Diploma or degree in a related discipline and minimum 5 years’ previous experience in a marketing/communications role, with at least 2 years in a managerial capacity 
  • The communications trifecta: excellent written and verbal communication skills, highly organized and detail-oriented, and above all, a team player. 
  • Highly motivated self-starter capable of delivering on a diverse range of projects, often involving tight deadlines and competing priorities 
  • Proficiency in Adobe InDesign, Adobe Photoshop, Adobe Illustrator and MS Office applications
  • Proven organizational planning and project management skills 
  • Digital marketing and social media experience

Additional Information

Visa Requirements: Must be legally eligible to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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