Situated in the heart of Surfers Paradise you will find Mantra Towers of Chevron. The property is comprised of three towers, offering one, two and three bedroom self-contained apartments in addition to a three-bedroom sub-penthouse and expansive pools for guests to relax in under the Gold Coast sky. On your days off, be a tourist and visit the Gold Coast’s iconic theme parks, bask in the sunshine on the beach, or go exploring along the hinterland trails, you will never be short of things to discover on the Gold Coast!
Purpose
We are seeking an experienced Maintenance Supervisor to lead the daily, hands-on operations of our maintenance department. Reporting directly to the Maintenance Manager, you will be responsible for supervising, guiding, and supporting our team of Maintenance Attendants. In this role, you will bridge the gap between management and floor operations, ensuring tasks are completed safely, efficiently, and to the highest standards.
This is a stable, full-time position (38 hours per week) offering a base rate of $31.30 per hour. The roster is primarily Monday to Friday, but requires flexibility to meet operational demands and support team coverage.
Primary Responsibilities
- Daily Supervision: Delegate, monitor, and support the daily tasks of the Maintenance Attendants, ensuring high productivity and attention to detail.
- Operational Collaboration: Assist the Maintenance Manager in planning maintenance schedules and coordinate seamlessly with other resort/property departments.
- First Response: Lead the on-call response for after-hours emergency maintenance (e.g., power failures, fire system resets, mechanical issues).
- Liaison & Communication: Serve as a key point of contact for the General Manager, guests, external contractors, and the wider team.
Skills and Experience
- Proven Supervisor: Demonstrated experience supervising small teams in a property maintenance environment (strata or Management Rights (MLR) experience is highly regarded).
- Collaborative Leader: A hands-on, supportive leadership style focused on coaching and guiding Attendants rather than just managing paperwork.
- Compliance Focused: Strong working knowledge of Workplace Health & Safety (WHS) legislative requirements to ensure a safe working environment.
- Organised & Proactive: Excellent organizational skills to balance reactive maintenance with an ongoing preventative maintenance schedule.
- Flexible: Ability to work flexible shifts, including weekends and public holidays when operational needs arise.
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
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