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  1. Part-Time
  2. Permanent
  3. Sales & Marketing
  4. ACCOR

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Melbourne, Australia

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REF5127D

Loyalty Sales Consultant - Work From Home (Melbourne Locals)

Region

MEA SPAC


Job Description

​​​​​​

  • Remote/Work from home role - Permanent Part Time - Minimum 20 hours per week, Mon-Fri, during business hours

  • Monday 22nd of September start date, office based paid training for 1 week in the Melbourne CBD 

  • $28.30 per hour + Super + Commissions + Employee Discounts

About the Company 

Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.

Our Business

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.

We are super excited to launch our brand new product Explorer with elevated benefits on 1 October. This is biggest change at Accor Plus in over 30 years of business, making it the most exciting time to join us.

About the Role - Loyalty Sales Consultant

In this role, you will be calling previous guests of an Accor Hotel from the comfort of your own home, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:

  • Make outbound calls to customers who have stayed at an Accor hotel

  • Use Accor Plus sales methodology to discover needs & close sale

About You

You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members

  • Strong communication skills with the ability to adapt to different customers

  • Active listening and a genuine interest in understanding customer needs

  • Excited about working in a sales environment, with uncapped commissions

  • Able to start paid training, in office, on Monday the 22nd of September  from 9am to 2pm for 1 week, and then work from home, 20 hours a week (Mon-Fri)

  • Suitable working from home environment, including strong wifi, desk & adjustable chair (headset & laptop provided by us) 

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

  • Fully remote role (post training), with set rosters during business hours, no weekends or late nights

  • Weekly pay, including your uncapped commission!

  • Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US