Housekeeping Supervisor

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

As Housekeeping Supervisor, you will play a key role in supporting the cleanliness, presentation, and service standards of the hotel, while helping to lead and inspire the housekeeping team.

What you will be doing:

• Liaise with Front Office, Engineering, and other departments to ensure smooth guest service delivery and prompt issue resolution.
• Coordinate daily task assignments and opening procedures.
• Conduct inspections.
• Answer and qualify all incoming housekeeping calls professionally.
• Handle Fairmont Fit requests and Lost & Found inquiries efficiently.
• Foster a positive team environment and support high morale.
• Provide real-time feedback to colleagues and assist in training efforts.
• Attend and participate in daily briefings and regular team meetings, including preparing meeting minutes.
• Coordinate Out of Order rooms and manage inventory requisitions and storeroom supplies.
• Assist in issuing uniforms and maintaining accurate records.
• Maintain department bulletin boards and internal communications.
• Perform daily payroll input and administrative duties.

• Previous housekeeping experience is preferred.
• Strong computer skills including Microsoft Word and Excel.
• Reliable and flexible, able to work various shifts including weekends and holidays.
• High attention to detail with the ability to multitask in a fast-paced environment.
• Strong telephone etiquette and communication skills for guest and team interactions.
• Self-motivated with the ability to work independently with minimal supervision.

What’s in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Discounted meals in our staff cafeteria 
• Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
• Complimentary dry-cleaning services for your work attire
• Learning programs tailored to hone your skills and talents
• Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
• Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
• Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are: Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.