Director of Housekeeping

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Salary Range: $120,000-$140,000 USD Gross per annum

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

• Strategic planning and vision of the department
• Effective recruitment, selection & development of leaders and colleagues
• A coaching nature and empathetic approach to leadership, positively impacting colleague satisfaction, and the guest experience
• Ensure high morale through recognition and the removal of identified barriers
• Search for industry trends and implement enhancements to product and service
• Track and address all guest comments and concerns
• Ensure company Rooms core standards are implemented and audited for consistency
• Develop/update job Task Checklists and standard operating procedures for all shifts and positions
• Prepare department operational budget
• Develop life files on furniture, seating, bedding for guest room and public areas including equipment that co-relate to five year capital plans
• Plan, cost and execute capital expenditures
• Plan, organize and implement all deep cleaning & job cycle projects for guestrooms and public areas.
• Effective purchasing program allowing for operating supplies and expenses within budget
• Ensure effective scheduling, vacation planning and department productivity
• Provide necessary resources, functional tools & equipment to get the job done including linen
• Effective everyday communications, including performance management
• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely

• Proven ability to successfully lead and motivate colleagues
• Bilingual in English/Spanish preferred
• Previous management experience in Housekeeping
• Must be highly organized and energetic and possess the ability to get the job done
• Excellent communication skills
• Working knowledge of Outlook, Word and Excel

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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