Health Club Agent

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

• Greet members and guests in a warm and professional manner.

• Handle check-in and check-out procedures for gym, pool, and spa facilities.

• Manage membership registrations, renewals, and payments.

• Provide information about health club services, facilities, classes, and promotions.

• Schedule appointments for personal training sessions or fitness classes.

• Answer phone calls and respond to guest inquiries promptly.

• Maintain accurate records and update the system accordingly.

• Ensure cleanliness and organization of reception and facility areas.

• Monitor guest access and ensure compliance with health and safety regulations.

• Coordinate with housekeeping and maintenance teams when required.

• Handle guest complaints professionally and escalate when necessary.

• Promote hotel facilities and encourage upselling of memberships and services.

• Previous experience in a health club, gym, spa, or hospitality environment is an advantage.

• Strong customer service and communication skills.

• Basic computer knowledge (Microsoft Office and hotel management systems).

• Good organizational and multitasking abilities.

• Professional appearance and positive attitude.

• Ability to work flexible shifts, including weekends and holidays.