- Full-Time
- Permanent
- Rooms
- ACCOR
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Grand Mercure São Paulo Ibirapuera, São Paulo, Brazil
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REF85954Q
Guest Relations Bilíngue
Region
Americas
Hospitalidade pioneira que promove conexões.
Em todo o mundo, todos os dias, nossas pessoas, marcas e hotéis dão vida à nossa visão global: criar experiências distintas, impulsionar desempenho sustentável e inovar com ousadia o que vem a seguir.
Esta é a Accor – bem-vindo ao nosso mundo.
O(a) Guest Relations é responsável por acolher, acompanhar e encantar os hóspedes, garantindo uma experiência positiva do início ao fim da estadia. Atua no relacionamento direto com o cliente, antecipando necessidades, solucionando demandas e fortalecendo a imagem do hotel por meio de um atendimento cordial, empático e personalizado. Trabalha em parceria com os demais departamentos para assegurar a satisfação, fidelização e bem-estar dos hóspedes.
Inglês avançado é imprescindível
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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