Laundry & Uniform Attendant

The Laundry, Uniform & Lost and Found Attendant plays a key behind-the-scenes role in supporting hotel operations by ensuring linens and uniforms are properly cleaned, maintained, and distributed, while also managing the hotel’s Lost and Found program with care and discretion. This position requires strong organization, attention to detail, and a service-oriented mindset.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $31.20 per hour
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

What you will be doing:

• Issue, inspect, and manage all colleague uniforms and dry cleaning
• Assist in managing outgoing and incoming linens and terry to support daily hotel operations
• Operate laundry and dry-cleaning machinery to process colleague uniforms, in-house laundry, and guest laundry as required
• Press guest clothing upon request, ensuring high standards of care and presentation
• Identify and report damaged or worn uniforms to Housekeeping leadership
• Assist with uniform inventory counts and tracking as required
• Support the operation of the self-service uniform conveyor, taking ownership of the area to ensure it remains clean, organized, and presentable
• Report any maintenance or preventative maintenance needs to ensure the laundry and uniform areas operate to the highest standards
• Create and manage colleague name tags as required
• Provide support to the Lost and Found operation, including assisting with guest inquiries and facilitating the seamless return of guest belongings
• Uphold the highest standards of internal and external customer service at all times by demonstrating Fairmont Service Essentials and applying 5 Diamond Service Standards
• Comply with Fairmont Hotels & Resorts policies, procedures, and Code of Ethics
• Remain Health & Safety conscious and actively contribute to maintaining a safe work environment
• Actively participate in Fairmont Pacific Rim’s environmental program and department-specific sustainability initiatives
• Perform any other tasks and responsibilities as assigned by management
• Other duties assigned

Your experience and skills include:

• Previous experience in laundry, uniforms, housekeeping, or a similar operational role is an asset
• Strong attention to detail and organizational skills
• Trustworthy, discreet, and respectful when handling personal belongings
• Ability to work in a fast-paced, physically demanding environment
• Good communication and customer service skills
• Flexibility to work varied shifts, including weekends and holidays

Your team and working environment:

Your team and working environment:

You’ll be part of a supportive and collaborative team that plays a vital role in delivering a seamless colleague and guest experience. Your attention to care, presentation, and service behind the scenes helps us consistently deliver on our service promise.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #GREATPLACETOWORK