General Manager - Vermillion Room

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Join a world-class team in an iconic luxury setting as a General Manager in the Vermillion Room Restaurant. In this leadership role, you will oversee the daily operations of a high-end dining experience, ensuring flawless service, exceptional guest satisfaction, and polished team performance. Reporting to the Assistant Director of Food & Beverage, you will lead with vision and passion—mentoring a talented team, driving innovation, and upholding the highest standards of excellence.

With a strong focus on personalized service, operational efficiency, and elevated dining, this is a unique opportunity to grow your career within a prestigious hospitality brand and leave a lasting impression on guests from around the globe.

Competitive Salary: $83,000 - $85,000 gross annually, based on previous experience & education.

Job Duties Include:  

Reporting to the Assistant Director of Food & Beverage. Responsibilities and essential job functions include but are not limited to the following:

• Lead and inspire a team of 3–4 leaders and 40–60 colleagues, fostering a culture of excellence, accountability, and exceptional guest satisfaction.

• Oversee all aspects of daily restaurant operations, ensuring Forbes, LQA, and brand standards are upheld while maintaining cleanliness, maintenance, and seamless service execution.

• Drive financial performance through effective management of labour and beverage costs, revenue optimization, inventory control, payroll accuracy, forecasting, and month-end reporting.

• Recruit, mentor, and develop department leaders and colleagues through coaching, performance management, and consistent, transparent communication.

• Elevate the guest experience through innovative beverage programming, strong floor presence, proactive service recovery, data-driven strategy, and cross-department collaboration.

Your Skills & Qualifications:

• Minimum 2 years of senior Food & Beverage leadership experience, preferably within upscale or luxury 4- or 5-star properties, with a proven record of upholding LQA and Forbes standards.

• Strong leadership and people management skills, including effective scheduling, team development, performance management, and sound human resources practices.

• Demonstrated financial acumen with proven experience in cost control, budgeting, and results-driven decision-making.

• Advanced beverage and culinary knowledge, with a passion for elevated dining experiences; ProServe certification required.

• Highly organized, adaptable professional with the ability to manage multiple priorities and perform effectively under pressure.

• Strong technical and communication skills, including proficiency in Microsoft Office programs; experience with Silverware, Birchstreet, and Watson systems considered an asset, along with post-secondary education in Hospitality or Food & Beverage Management.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees, up to 3 months 
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

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