General Manager - ibis Styles Mt Isa

Located in the heart of Mount Isa, ibis Styles Mount Isa offers a vibrant community atmosphere with plenty of sporting and recreational activities that make the city lifestyle-focused. The hotel features 57 newly refurbished guest rooms, each designed for comfort and style, with stunning views of the city and surrounding mine. Guests can relax by the outdoor swimming pool or enjoy delicious Italian cuisine at Giuseppe’s Cantina. Ideal for both business and leisure travelers, the property also boasts two flexible meeting and event spaces. With its central location and modern amenities, ibis Styles Mount Isa is the perfect place to stay while exploring the region.

We are seeking a motivated and experienced General Manager to lead ibis Styles Mount Isa and provide strong leadership to a small but passionate team of hospitality professionals. Reporting directly to the Vice President Operations WA & TAS, you will take on a highly diverse role, with hands-on responsibility for the hotel’s financial performance, sales, human resources, and corporate social responsibility initiatives.

As General Manager, you will ensure exceptional guest experiences while driving business performance and fostering a culture of excellence. This is a unique opportunity for an ambitious leader to make a significant impact in a thriving regional destination, guiding a talented team of Heartists toward continued success.

Please note this position is a live-on-site role, providing accommodation at the Hotel as part of the employment package.

Key Responsibilities

• Lead, inspire, and mentor a small but strong team, fostering individual growth and collaboration.
• Develop and implement strategies to drive revenue, enhance operational efficiency, and elevate the guest experience.
• Oversee day-to-day operations and ensure all departments meet and exceed performance targets.
• Drive sales and marketing efforts to maximise occupancy and build brand loyalty.
• Manage cost control and implement capital expenditure projects to improve the hotel’s offerings.
• Make high-level sales & marketing decisions, leveraging a consultative approach and supporting team collaboration.

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

About You

• Previous experience as a Senior Head of Department or General Manager, with a thorough knowledge of all hotel operations.
• Lead, inspire, and motivate a team of experienced professionals, developing team members and engaging employees at all levels.
• Provide strategic direction to build market performance, drive business outcomes, and foster successful ownership relationships.
• Excellent interpersonal and communication skills, with the ability to create a positive and collaborative work environment.
• Demonstrate an innovative approach, with a strong drive for results, and a passion for delivering exceptional guest experiences.
• Interpret financial documents with ease to inform decision-making, manage profitability, and ensure operational success.
• Full Australian working rights

Benefits

Accor is committed to creating a positive work environment that values our employees. Here’s how we support your journey: 

• Career Development and Growth Prospects - Join a global community of Talent & Culture professionals from whom you will learn and grow. 
• ALL Heartist Membership – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide. 
• Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events. 
• Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences. 
• Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills. 
• Build Your Network – Join a global community of over 300,000 hospitality professionals and connect with peers who share your passion for exceptional guest experiences. 

Apply now and join us in creating memorable experiences for our guests and team members while building a rewarding career with Accor Australia.

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.