General Manager - Hawar Resort by Mantis

Company Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. 

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness. 

We are seeking an experienced and visionary General Manager to lead our prestigious resort operations in Hawar Resort by Mantis, Bahrain. As the primary strategic business leader, you will be responsible for overseeing all aspects of the resort, ensuring exceptional guest experiences while driving financial success and operational excellence.

• Responsible for leading the property's environmental and conservation efforts, ensuring sustainable practices are embedded across operations. This includes protecting local ecosystems, supporting biodiversity, reducing environmental impact, and engaging both guests and local communities in conservation initiatives that align with the brand’s sustainability values.
• Develop and implement strategic plans to achieve short-term and long-term business goals
• Drive overall hotel performance, including revenue management, guest satisfaction, and operational efficiency
• Lead and inspire a high-performing executive team, fostering a collaborative and customer-focused culture
• Oversee all departments, including rooms, food and beverage, sales and marketing, finance, and people & Culture. 
• Manage budgets, financial forecasts, and cost control measures to maximize profitability
• Cultivate strong relationships with key stakeholders, including owners, corporate leadership, and local business partners
• Ensure compliance with brand standards, local regulations, and industry best practices
• Identify and implement innovative solutions to enhance guest experiences and operational processes
• Act as the face of the hotel, representing the brand at industry events and within the local community
• Drive sales and marketing initiatives to increase market share and revenue
• Monitor and analyze market trends, competitor activities, and guest feedback to inform strategic decisions

• Minimum of 15 years of experience in the hospitality industry, with at least 3 years in a General Manager role is a similar job nature at an international brand
• Knowledge of sustainability and eco-tourism.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field
• Proven track record of financial acumen, including expertise in sales, pricing, and revenue management
• Strong leadership abilities with a talent for developing and mentoring high-performing teams
• Excellent organizational and time management skills
• Strategic thinker with the ability to communicate plans effectively and drive their execution
• Entrepreneurial mindset with a knack for identifying and capitalizing on business opportunities
• Outstanding interpersonal and communication skills, with a focus on building strong relationships
• Demonstrated ability to drive change and implement operational efficiencies
• Proficiency in Arabic and English; additional languages are a plus
• Experience in luxury or upscale properties preferred
• Strong problem-solving skills and ability to make decisive actions in a fast-paced environment
• Proficiency in hotel management software and financial analysis tools

Benefits, Rewards, Motivations: In recognition of your hard work and dedication, we offer:

• Lucrative Rewards: Your efforts won't go unnoticed – anticipate a competitive salary package with generous performance-based bonuses and incentives.
• Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
• Industry Perks: Enjoy local and global benefits on accommodation, dining, and lifestyle services.
• Learning Opportunities: Access Accor's extensive learning and development platform, offering thousands of courses to expand your knowledge and skills.
• Recognition and Rewards: Personalized reward programs, bonuses, and incentives in addition to a competitive base salary.