General Maintenance Technician

Grand Mercure Bengaluru  Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre.

Prime Function:

• Assist the Engineering Supervisor & other team members of Engineering in maintenance and care of all the equipment.
• Maintain quality of work in order to meet the standards.
• To control and check all the equipment.
• Ensure to work according to the policies and procedures of the hotel.
• Ensure to handle and maintain all equipments properly.
• Any matter which may effect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.
• To abide by the mission statement of the Company and of the department.

Key Responsibilities:

Engineering Planning

• Assist the Chief Engineer to identify the major facilities and equipment requirements for the department and the property.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety of equipment.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to queries by resolving issues in a timely and efficient manner.
• Motivate and develop the team to ensure smooth functioning of the department.

• High school diploma or equivalent
• Trade certificate or minimum 1 year of hands-on experience in general maintenance.
• Knowledge of various building systems (HVAC, electrical, plumbing, etc.)
• Familiarity with safety regulations and procedures
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service abilities