Company Description
Belong in a place where you can be yourself and love what you do. Join the Sofitel Brisbane Central community and be supported to realise your true potential. You will be part of a team where everyone’s contribution is valued, innovation is encouraged and commercial thinking drives results. We empower our ambassadors to elevate performance and create personalised guest experiences, helping our guests feel special, and ensuring you do too.
Located in the heart of Brisbane city, Sofitel Brisbane Central is renowned for sophisticated luxury accommodation, world-class dining, and impeccable hospitality. With 416 elegantly appointed guest rooms and suites, premium F&B venues, Club Millésime executive lounge, two fitness centres, a day spa, and flexible conference and event spaces for up to 1,100 delegates, the hotel offers an exceptional luxury experience.
As part of the global Accor network, you will have the opportunity to contribute to a recognised luxury brand while driving strong commercial performance in Brisbane’s competitive market.
Job Description
Join our team of hospitality professionals at our luxurious hotel in Brisbane, Australia! We're seeking a detail-oriented and guest-focused Room Attendant to ensure our guests experience the highest standards of cleanliness and comfort during their stay.
- Clean and maintain guest rooms and suites to exceptional standards of cleanliness and presentation
- Replace bed linens, make beds, and ensure all room amenities are fully stocked
- Thoroughly clean and sanitize bathrooms, including fixtures and surfaces
- Vacuum, sweep, mop, and dust guest rooms and common areas
- Report any maintenance issues or room discrepancies to the appropriate department
- Provide outstanding service to guests, addressing their needs and requests promptly and courteously
- Collaborate with the housekeeping team to ensure efficient and timely room turnover
- Adhere to all safety and sanitation protocols
- Maintain organized linen carts and storage areas
Qualifications
- Prior experience as a Room Attendant in a luxury hotel or resort is preferred
- Exceptional attention to detail and ability to maintain high cleanliness standards
- Physical capability to perform tasks associated with the role, including lifting, bending, and standing for extended periods
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of proper cleaning techniques and safe use of cleaning chemicals is a plus
- Strong communication skills and ability to work effectively in a team
- Excellent time management and organizational skills
- Customer-focused mindset with a friendly and professional demeanor
- Ability to work efficiently in a fast-paced environment
- Eligibility to work in Australia.
Additional Information
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities within the global Accor network. We are committed to your professional growth, offering leadership development pathways, global mobility opportunities and industry-leading training programs.
Thrive in our Sofitel Brisbane Central community, with:
- Heartist benefits including global accommodation and dining discounts for you, your family and friends
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary meals in the ambassador dining room
- Laundered uniforms and dry cleaning of duty attire
- Access to wellbeing programs and learning platforms
Let your passion shine. Visit careers.accor.com and say “bonjour” to your next career opportunity.
