Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Fairmont Jasper Park Lodge has just completed the a multi-phase resort transformation, including all new venues, refreshed spaces, and evolving service models. Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated layouts, technology, and guest flow.
Job Description
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Event server, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our Events experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
What you will be doing:
Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:
- Deliver exceptional food and beverage service at banquet functions, weddings, conferences, meetings, and special events.
- Prepare event spaces by setting tables, arranging chairs, placing linens, and ensuring all event details are executed according to event orders and Fairmont standards.
- Welcome guests and provide warm, professional, and personalized service throughout each event.
- Serve plated meals, buffets, receptions, coffee breaks, and beverage functions with efficiency and attention to detail.
- Maintain a thorough understanding of event menus, beverage offerings, and service sequences to confidently answer guest questions.
- Anticipate guest needs and proactively ensure an exceptional event experience.
- Collaborate with the Banquet, Culinary, and Conference Services teams to ensure smooth and successful event execution.
- Support the setup, execution, and teardown of event spaces while maintaining the highest standards of cleanliness and organization.
- Monitor event timelines to ensure service is delivered accurately and on schedule.
- Respond promptly to guest requests and concerns, resolving issues according to Fairmont service standards.
- Follow all health, safety, sanitation, and food handling procedures.
- Uphold the Fairmont brand promise by delivering luxury service and creating unforgettable experiences for every guest.
- Foster an inclusive environment where every guest and colleague feels valued and respected.
- Perform other duties as assigned.
Qualifications
Your experience and skills include:
- At least 6 months serving experience required in the last 5 years
- Successful completion of Food and Beverage test required 80% or above
- Pro Serve certification required .
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,
- Rate of Pay: $17.03 per hour
- One complimentary meal per shift in our staff cafeteria
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com
