Company Description
Your Team and Working Environment
Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
Banquet Server (Part Time)
Passionate about everything Food & Beverage and putting a smile on our guests’ faces? As Banquet Server, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.
What you will be doing:
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:
- Provide prompt, courteous and efficient food & beverage service in accordance with Fairmont Hotels & Resorts food & beverage standards
- Work as part of a team to provide a consistently high standard of service in areas such as meeting set ups and all meal functions
- Effectively handle guest concerns through empowerment, and report any irregularities to Leader
- Report any deficiencies in equipment or level of supplies to the Banquet Captains
- Ensure the equipment and all work areas are maintained to hotel standard
- Maintain a high standard of personal appearance and hygiene at all times
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
- Carry out any other tasks as assigned
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 50 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs, and ramps.
Qualifications
Your experience and skills include:
- Minimum 1 year in a similar function in Food & Beverage, preferably Banquets or Conventions
- Post-Secondary education in Hotel/Food and Beverage Management an asset
- Self‑motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to multitask and work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
- You may be required to work on holidays, weekends, overnights and other non-day shifts.
- Candidates must be legal to serve alcohol in Alberta (18 years of age) and must possess ProServe certification
- Submission of your application to Fairmont Hotel Macdonald indicates that you are able to meet these requirements as needed.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information
What’s in it for you:
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Hourly Range: $16.51 - $17.51 CAD Gross per hour
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
