1. Full-Time
  2. Permanent
  3. SO/
  4. Rooms

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SO/ RAS AL KHAIMAH, Ras Al-Khaimah, United Arab Emirates

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REF114619W

Duty Manager

Region

Luxury & Lifestyle


Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.


Job Description

• Operational Oversight: Supervise hotel departments during assigned shifts.

• Guest Relations: Address and resolve guest concerns and service requests.

• Coordination: Liaise with department heads to ensure seamless service.

• Incident Management: Respond to emergencies and document incidents.

• Reporting: Compile shift reports and communicate key updates to management.


Qualifications

• Degree or diploma in Hospitality Management.

• Experience in a similar role.

• Leadership and problem-solving abilities.

• Strong communication and interpersonal skills.

• Ability to multitask and work under pressure.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US