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  1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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, Al Khobar, Saudi Arabia

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REF10002O

Duty Manager

Region

India, Middle East & Africa


Company Description

Sofitel Al Khobar The Corniche

French luxury and local cuisine in the world's most exciting city

The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Is present in the lobby and at reception in order to meet guests on a daily basis, enhance guest satisfaction
  • Handles guest comments and complaints, ensures follow up
  • Develop close relationships with guests to encourage loyalty
  • Ensure guests receive a warm and friendly welcome
  • Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
  • Ensures that guests receive a warm and personal welcome from the team
  • Organise the host-ables for optimum effectiveness
  • Knows the behaviours patterns of regular guests and issues instructions to the different teams within the department

Qualifications

-  Pleasant personality with a good appearance.

-  Service and guest oriented

-  Very good command of both written and spoken English.

-  Another language in addition will be an asset.

-  Strong leadership skills

-  2 years experience in FO supervisory role.

-  Opera experience is a must

-  Physical Ability to stand for 8 hours daily

-  Ability to work on shift basis.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US