Director of Revenue Management

Swissôtel Sydney is a premium five-star hotel located in the heart of Sydney’s business, retail and entertainment district.

The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveler. Our facilities include our Ten Stories Restaurant, Arches on Market (Bar), Meeting Rooms and Conferencing spaces including a heritage-listed ballroom seating up to 400 people, fully equipped fitness centre, outdoor swimming pool and award-winning Spa Centre, Spa and Sport.

Swissôtel Sydney, part of Accor’s hotels, have an exciting opportunity for a passionate and motivated leader to join our team as Director of Revenue Management.

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

Reporting to the General Manager, this is an exciting role with growth opportunities for a motivated revenue expert in Hospitality.

About you:

We are looking for a strategic and ambitious senior leader who can help shape the future of revenue management: drive revenue growth across our iconic hotels and brands, nurture high-performance teams and shape emerging capability, and be at the helm of sector-leading technology as we roll it out across our global operations. 

As Director of Revenue Management, you will optimize our revenue performance and achieve our business goals. You will formulate and execute revenue strategies for our hotels, collaborate with the executive team on long-term business plans, develop our revenue community of practice internally and externally, and identify and inspire talent growth. You will prioritize recognition, comprehensive support and career development amongst your team, and receive the same in turn as you grow your career as a Heartist®.

This is a full time, onsite office base, 5 days/week.

What you will be doing:

•       Lead the revenue management team and develop robust revenue strategies.

•       Support the executive team on long-term business plans and manage the revenue management budget process.

•       Lead the Revenue Management meetings providing insights based on reporting data.

•       Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.

•       Conduct regular performance reviews and optimize pricing and inventory.

•       Mentor, coach and develop junior team members in revenue management practices.

•       Drive initiatives to enhance guest satisfaction and sustainability efforts.

•       Collaborate with sales, finance, and front office teams to achieve revenue goals.

•       Ensure reservations are optimized by coordinating with the reservations team.

•       Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.

•       Develop an evolving culture of understanding and best practice in the changing distribution landscape, including online travel agencies and distribution networks.

•       Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.

Qualifications

• 3-5 years of experience in senior revenue management roles.

• Proven leadership and team management skills, with a track record of getting the best out of people and driving high-performance.

• Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.

• Advanced knowledge of revenue management principles.

• IDeaS Revenue Management Platform experience highly desirable.

• In-depth knowledge of the distribution landscape, online travel agencies, and emerging market trends.

• A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.

 Additional information:

•       Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.

•       Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.

•       Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.

•       Work with sector-leading IDeaS revenue management platform.