Conference & Events Sales Coordinator

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

We are seeking an enthusiastic and detail-oriented Conference & Events Sales Coordinator to join our dynamic team in Sofitel Brisbane Central. In this pivotal role, you will support the sales team in driving revenue growth by coordinating and executing conferences and events to the highest standard. You will act as a key point of contact for clients, ensuring seamless communication, exceptional service, and memorable event experiences from initial enquiry through to delivery.

• Prepare and coordinate proposals, contracts, and business correspondence to secure new and repeat business for the hotel

• Build and maintain effective communication with clients and internal stakeholders at all levels to ensure seamless service delivery

• Maintenance of conference incentive database of key contacts/clients

• Operate and maximise the utilisation of all automated sales and reservation systems within the hotel

• Represent the hotel as a luxury brand, consistently exceeding guest and client expectations

• Achieve agreed Key Performance Indicators (KPIs) in line with budget and commercial objectives

• Support revenue growth by proactively identifying opportunities and maintaining strong client relationships.

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred)
• Excellent presentation and communication skills, with the ability to articulate ideas clearly and persuasively
• Exceptional client relationship skills and a customer-focused mindset
• Demonstrated ability to excel in a fast-paced, dynamic environment
• Highly organised with strong attention to detail and the ability to manage multiple tasks simultaneously
• Proficiency in event management software and Microsoft Office Suite
• Strong negotiation skills and the ability to close sales effectively
• Knowledge of hospitality industry trends and best practices
• Previous experience in hotel events or operations is highly valued
• Collaborative team player with a goal-oriented approach
• Flexibility to work evenings, weekends, and holidays as required
• Proven track record of meeting or exceeding sales targets (preferred).

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community, with:

• Discounts for ambassadors, families and friends at Accor Hotels worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine, visit careers.accor.com