Accounting Generalist - Accounts Receivable

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

At Fairmont Banff Springs, our financial operations support the exceptional experiences we create for our guests every day. We are seeking a detail-oriented and service-focused Accounts Receivable Generalist to join our Finance team in a dynamic resort environment.

Reporting to the Credit Manager, this role is responsible for supporting the resort’s client billing, accounts receivable management, and financial reconciliation processes. The ideal candidate brings strong attention to detail, a collaborative spirit, and a passion for excellence in hospitality finance.  

Competitive Salary: $60,000 gross annually, based on previous experience & education

Job Duties Include:  

Key Responsibilities Reporting to the Credit Manager, responsibilities include but are not limited to:

• Provide professional, engaging, and attentive service while responding promptly to guest and client billing inquiries, both written and verbal.

• Prepare and issue accurate and timely invoices for Wedding, Catering, and Group accounts, ensuring billing procedures and documentation are properly maintained.

• Manage the full accounts receivable cycle including posting and applying payments, administering group deposits, tracking advance deposits, and following up on outstanding balances.

• Maintain accurate financial records by coding transactions to the general ledger, completing daily reconciliations, and coordinating documentation submission to the Centralized Accounting Service Delivery Team.

• Support the Finance team with operational accounting functions including accounts payable, income audit, inventory cost control, banking, cash management, month-end closing procedures, and special projects.

• Post-secondary education in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience
•  Previous experience in accounts receivable or hospitality finance preferred
• Familiarity with hotel systems such as Opera Cloud PMS, Silverware POS, or Micros POS considered an asset
• Exposure to financial systems such as Birchstreet procurement or SUN accounting software is advantageous
• Strong proficiency in Microsoft Office, particularly Excel
• Excellent analytical, administrative, and organizational skills with strong attention to detail
• Strong communication and interpersonal skills with the ability to build effective working relationships
• Ability to work independently while contributing positively to a team environment
• Demonstrated professionalism, discretion, and commitment to financial accuracy
• Flexibility to adjust working hours when operational needs require

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com