Company Description
Raffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination — it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul’s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center — Istanbul’s hub for art, fashion, and gastronomy — Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
At Raffles, this journey is guided by a clear philosophy:
- Start with Respect — Respect creates a foundation for positive relationships.
- Belonging follows — When people feel respected, they are more likely to feel they belong.
- This leads to Integrity — A sense of belonging inspires trust and a deep commitment to doing what’s right.
- Empowerment then becomes possible — With trust and integrity in place, people feel empowered to make decisions and take action.
- Finally, this journey brings us to Excellence — Empowerment fosters the motivation and confidence needed to achieve our highest standards.
Job Description
We are looking for a passionate and service-oriented Banquet Waiter/Waitress with a strong commitment to luxury hospitality, exceptional guest experiences, and the highest service standards. The ideal candidate has excellent communication and teamwork skills, strong attention to detail, and the ability to deliver personalized, professional service during banquets, conferences, weddings, and special events. Previous experience in a luxury hotel environment is an asset, along with a proactive, solution-oriented mindset and a commitment to maintaining brand standards, food safety, and seamless banquet operations.
Qualifications
- Passion for luxury hospitality and exceptional service
- Strong interpersonal and communication skills
- Attention to detail and commitment to excellence
- Ability to work as part of a diverse, dynamic team
- Previous experience in a luxury hotel environment is an asset
- A proactive, solution-oriented approach
- Ability to accurately present food and beverage offerings and support sales through appropriate recommendations and pairings during banquet events
- Skilled in handling guest complaints professionally and maintaining confidentiality
- Capable of delivering personalized service during high-volume banquets, conferences, weddings, and special events
- Proficient in banquet service standards, table setup, event preparation, and formal service protocols
- Experienced in operating POS systems with high accuracy in order entry and payment processing, where applicable
- Ability to promptly and efficiently respond to special guest requests and event-specific requirements
- Strong coordination and teamwork skills to ensure seamless service flow and effective communication with the banquet team and other departments
- Full adherence to hygiene, sanitation, and food safety standards throughout all banquet operations
- Demonstrates the brand’s image through professional appearance, attitude, and behavior
Additional Information
Privacy Notice for Job Applicants
Zorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İç Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the "Company" / "Zorlu"), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the "Law" / "PDPL").
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.
https://rafflesistanbul.guestservice.app/blank/153/51772
