Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.
Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney Harbour Bridge. As a unique hybrid of premium hotel accommodation and long-term residential living, we deliver a diverse, personalised guest experience unlike anywhere else in Sydney.
Our food & beverage portfolio features two standout venues. Flaminia, created in collaboration with the acclaimed Pilu team, offers an elevated modern Italian dining experience with a harbourside perspective. Acapulco ElVista, developed in partnership with the award winning Maybe Sammy group, brings a bold coastal Latin bar concept with world class cocktails and vibrant energy.
With exceptional meeting and event spaces designed for everything from high-end corporate functions to iconic harbourside weddings, joining our team means being part of a property where every day feels remarkable.
Be part of a team that creates unforgettable moments, set against one of the world’s most breathtaking backdrops.
Purpose
Flaminia, the newly opened Italian seafood restaurant by award-winning Chef Giovanni Pilu at Pullman Quay Grand Sydney Harbour, seeks engaging Venue Hosts with solid restaurant experience to front our recently opened team at Pullman Quay Grand Sydney Harbour. High-volume high-end dining relies on charismatic first impressions to set the tone for memorable guest journeys.
Primary Responsibilities
- Welcome guests, manage reservations via SevenRooms, and seat parties efficiently while building rapport and gauging preferences.
- Coordinate table turns, communicate wait times, assist floor team during peaks, and resolve initial guest needs to ensure smooth service flow.
- Greet guests, present menus, offer personalised recommendations on our Italian-focused wine list and seafood specials, and handle orders with attention to dietary needs.
- Provide polished table service, including wine pours, dish presentation, and proactive check-backs in a high-end dining environment.
- Maintain venue standards during peak service, support team coordination, and ensure seamless guest experiences.
Skills and Experience
- 2+ years in upscale restaurant hosting or front-of-house roles, with strong reservation system familiarity, exceptional people skills, and composure in fast-paced settings.
- Excellent interpersonal skills, ability to thrive in fast-paced settings, and availability for evenings, weekends, and events.
- RSA certificate, professional appearance, and alignment with Accor Heartist values
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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