Technical IT

Fairmont RAMLA RIYADH seeks passionate and adventurous individuals to join our incredible team in the heart of Riyadh. Our hotel offers a variety of job opportunities in over thirty departments, ensuring there's something that sparks your interest. We pride ourselves on the work/play lifestyle that is working in Fairmont RAMLA Riyadh, and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in a luxury hotel, don't miss out on this opportunity.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity, and inclusion woven into the fabric of our brand’s DNA. We pride ourselves on being an equal-opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues, and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow and attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide. 

Brand Campaign: Fairmont has launched a new global brand campaign, 'Make Special Happen,' celebrating its heritage of hosting iconic events and creating memorable experiences for guests.

Duties & Responsibilities

• Technical Support: Provide frontline troubleshooting for PCs and servers, resolving IT issues for end users effectively.
• Configuration Management: Modify configurations, utilities, and software default settings to optimize performance.
• Server Administration: Support and administer Windows Servers, ensuring they operate efficiently.
• Database Management: Backup and optimize databases to maintain data integrity and performance.
• System Health Checks: Perform regular health checks and capacity studies to ensure optimal performance of servers and networks.
• Guest Support: Troubleshoot IT-related issues for in-house guests, providing timely assistance.
• Workstation Setup: Install, test, and configure new workstations, peripheral equipment, and software. Assist with PC setup and IT access for onboarding new users.
• Safety Awareness: Be knowledgeable about hotel fire and life safety/emergency procedures.
• Meeting Participation: Attend all briefings, meetings, and training sessions as assigned by management.
• Professional Standards: Maintain a high standard of personal appearance and hygiene at all times.
• Additional Duties: Perform other reasonable duties as assigned by hotel management.

Qualifications:

• Educational Qualification: Bachelor’s degree or Diploma in Information Technology or a related field.

• Work Experience: 2–3 years of experience in network support, computer systems, and server management.

• Technical Skills: Knowledge of operating systems (Windows / Linux), server management, databases, networks, and Microsoft Office.

• Personal Skills: Ability to work in a team, effective communication skills, and problem-solving under pressure.

• Nationality: Saudi.

Nationality: Saudi.