- Full-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Mumbai BKC, Mumbai, India
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REF113659Z
TEAM LEADER - HOUSEKEEPING
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Primary Responsibilities
Operation
- Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
- Supervise public areas
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Attend to reports on damage or malfunction in hotel rooms
- Maintain equipment in proper state of cleanliness
- Maintain a section floor report
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Executive Housekeeper
- Record room status in allocated section accurately
- Assist Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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