- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Grand Mercure SP Itaim Bibi, São Paulo, Brazil
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REF69961T
Supevisor (A) de Eventos e Grupos Hotel Grand Mercure SP Itaim Bibi
Region
Americas
Somos uma empresa que valoriza o trabalho em equipe, pois através da colaboração podemos aprender e conquistar os melhores resultados. Acolhemos e valorizamos ideias para transformar positivamente nossas realidades.
Nosso compromisso com a Diversidade & Inclusão:
Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento.
Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência.
Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.
Por que trabalhar para a Accor?
Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade.
Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua vida, para que, durante sua jornada conosco, você possa continuar a explorar as possibilidades ilimitadas da Accor.
Ao ingressar na Accor, cada capítulo de sua história é sua para escrever e juntos podemos imaginar a hospitalidade de amanhã.
Faça o que você ama, cuide do mundo, ouse desafiar o status quo! #BELIMITLESS
- Supervisionar a organização e execução de eventos, coordenar a equipe e garantir a satisfação do cliente
- Apoiar nas ações ligadas a eventos de acordo com os padrões exigidos pela marca, negociando com clientes, contribuindo para o máximo de rentabilidade das operações pelo aumento da taxa de conversão, a qualidade dos serviços prestados e a satisfação e fidelização dos clientes.
- Apoiar na elaboração propostas, de acordo com as necessidades identificadas, bem como apoiar na realização de follow-up dos fechamentos dos negócios, junto aos clientes.
- Apoiar na negociação das propostas com os clientes, assegurando as melhores condições comerciais para o hotel, seguindo padrões e procedimentos preestabelecidos.
- Atender ao cliente (pessoalmente ou por telefone), prestando informações e esclarecendo dúvidas gerais sobre a organização dos eventos, com ou sem hospedagem, assim como intermediar informações entre o contratante e cliente final.
- Apoiar na elaboração de ordens de serviço e instrutivos de grupo para todos os departamentos operacionais.
- Acompanhar a realização dos eventos, garantindo a qualidade dos serviços e o cumprimento das condições contratadas.
- Cursando Superior ou Curso técnico
- Hotelaria, Turismo, Eventos, Administração...
- Desejável Superior completo
- Conhecimentos Específicos em eventos
- Portugûes (Fluente)
- Inglês (Intermediário ou avançado)
- Software de gerenciamento hoteleiro
COMPETÊNCIAS REQUERIDAS ACCOR
- Autoconfiança
- Iniciativa/Proatividade
- Comunicação
- Espírito de equipe
- Sensibilização e melhoria contínua do negócio
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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