- Full-Time
- Permanent
- SOFITEL
- Sales & Marketing
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Sofitel Rio de Janeiro Ipanema (opening soon), Rio de Janeiro, Brazil
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REF113954B
Supervisor(a) de Reservas
Region
Luxury & Lifestyle
SOFITEL IPANEMA
Sofitel, referência global em hospitalidade de luxo francesa, anuncia a transformação do Sofitel Rio de Janeiro Ipanema em seu primeiro hotel flagship no Brasil, com abertura prevista para o final de 2026.
Localizado na Praia de Ipanema, o hotel contará com 170 apartamentos e representará a visão contemporânea da marca sobre luxo, serviço e experiência.
Faça parte do time de talentos que dará vida a este novo ícone da hotelaria de luxo no Brasil.
O(a) Supervisor(a) de Reservas será responsável por liderar a operação de reservas do hotel, garantindo excelência no atendimento aos hóspedes, otimização da ocupação e maximização da receita. Atuará na supervisão da equipe, acompanhamento de indicadores, controle da qualidade dos processos e interface com áreas operacionais e comerciais, assegurando uma experiência alinhada aos padrões de excelência da marca Sofitel.
Buscamos um(a) profissional com sólida experiência em hotelaria, perfil analítico, forte orientação para resultados e paixão por proporcionar experiências memoráveis aos hóspedes.
- Ensino superior em Hotelaria, Turismo, Administração ou áreas correlatas.
- Experiência prévia em hotelaria, preferencialmente em hotéis de médio ou grande porte.
- Experiência comprovada na área de Reservas.
- Experiência anterior em posição de liderança ou supervisão será considerada um diferencial.
- Conhecimento avançado do sistema Opera, preferencialmente Opera Cloud.
- Conhecimento de canais de distribuição, OTAs e processos de reservas.
- Familiaridade com conceitos de Revenue Management e gestão de inventário.
- Domínio do Pacote Office, especialmente Excel.
- Inglês fluente (obrigatório).
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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