- Full-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Essaouira Mogador Golf & Spa, Essaouira, Morocco
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REF14430W
Superviseur Butler
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Pourquoi travailler chez Accor ?
Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.
Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.
En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS
- Établit une relation avec tous les invités attribués et entretient des interactions afin de faciliter la reconnaissance des invités et d'obtenir des informations concernant leurs préférences en matière d'historique des invités.
- Fournit une source continue d’informations, d’aide et d’assistance à tous les invités
- Vérifie les villas avant l’arrivée du client
- Coordonne tous les divertissements et activités des invités, effectue les réservations et utilise le concierge selon les besoins
- Possibilité de fournir des itinéraires complets pour tout le séjour, avec des mises à jour quotidiennes sur le service du soir
- Faciliter le départ des clients, en coordination entre la réception et le client pour obtenir l'approbation finale et le paiement
- Vérifie la chambre après le départ pour les objets perdus
- Up Sell des points de vente hôteliers à chaque occasion
- Se coordonne avec le concierge pour le stockage des objets rangés
- Assure la liaison étroite avec la réception, l'entretien ménager, le voiturier, la restauration, le concierge.
- Possède une connaissance complète et complète de l'Hôtel, y compris de tous les départements, services et points de vente.
- Aider à la formation du personnel d'entretien de restauration aux besoins particuliers des clients des villas.
- Commande tout le stock d’exploitation nécessaire si nécessaire
- Entretenir des relations de travail amicales et coopératives avec les autres départements
- Pour suivre tous les cours que la direction peut juger utiles
- Effectuer d'autres tâches, dirigées par la direction
- Comprend que les exigences professionnelles nécessitent parfois de déplacer des collègues de leurs quarts de travail habituels vers d'autres quarts de travail
- l'hôtellerie est nécessaire.
- Expérience de luxe cinq étoiles nécessaire
- Une formation préalable formelle en tant que majordome est très appréciée
- Doit être prêt à travailler des heures variées, y compris la nuit, les fins de semaine, les jours fériés et les quarts de travail fractionnés (selon les besoins des invités).
- Doit être capable de rester debout pendant 90 % du temps prévu
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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