Stewarding Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a detail-oriented and collaborative Stewarding Manager to join our team in Visakhapatnam, India. In this role, you will lead and oversee all stewarding operations, ensuring the highest standards of cleanliness, organization, and efficiency. As a Stewarding Manager, you will be responsible for managing a team of stewarding staff, maintaining inventory, implementing quality control measures, and fostering a supportive work environment that prioritizes both operational excellence and employee development. This is an excellent opportunity for a goal-oriented professional who is passionate about delivering exceptional service and driving continuous improvement.

• Lead, supervise, and mentor a team of stewarding staff, providing clear direction, constructive feedback, and ongoing support to foster professional growth and maintain high morale
• Develop and implement efficient stewarding schedules and work assignments to ensure optimal coverage and resource allocation across all shifts
• Maintain rigorous quality control standards by conducting regular inspections of dishes, glassware, utensils, and equipment to ensure they meet organizational specifications
• Manage inventory levels of cleaning supplies, chemicals, and equipment; analyze usage patterns and make data-driven recommendations to optimize costs without compromising quality
• Ensure strict compliance with food safety, hygiene, and sanitation regulations, including HACCP principles and local health department requirements
• Coordinate with other departments (kitchen, dining, housekeeping) to understand operational needs and customize stewarding services accordingly
• Identify operational challenges and implement innovative solutions to improve efficiency, reduce waste, and enhance overall performance
• Monitor equipment maintenance schedules and coordinate repairs to minimize downtime and ensure all machinery operates safely and effectively
• Conduct training sessions for new and existing staff on proper cleaning techniques, safety protocols, and customer service standards
• Prepare and analyze performance reports, tracking key metrics such as turnaround times, breakage rates, and labor productivity
• Foster an inclusive and empathetic workplace culture where team members feel valued, heard, and motivated to contribute their best work
• Manage budget allocations for supplies and staffing, making decisive decisions that balance operational needs with financial constraints

• Bachelor's degree in Hospitality Management, Business Administration, or related field; or equivalent professional experience in stewarding operations
• Minimum 3-5 years of progressive experience in stewarding or food service operations, with at least 2 years in a supervisory or management capacity
• Proven track record of successfully leading and developing teams in high-volume hospitality environments
• Strong knowledge of food safety standards, hygiene protocols, and HACCP principles
• Proficiency in inventory management systems and basic financial analysis
• Excellent organizational and time management skills with the ability to prioritize multiple tasks efficiently
• Outstanding communication and interpersonal skills with the ability to collaborate effectively across departments
• Demonstrated problem-solving abilities and analytical mindset to identify operational improvements
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with stewarding management software (preferred)
• Food Safety Certification or equivalent qualification (preferred)
• HACCP training or certification (preferred)
• Ability to work flexible hours, including early mornings, evenings, and weekends as operational needs require
• Physical capability to perform duties that may include standing for extended periods and lifting up to 25 pounds regularly
• Strong commitment to maintaining a safe, clean, and inclusive work environment