Company Description
Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.
Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Steward. The Steward plays an essential role in supporting the Culinary and Food & Beverage teams by maintaining a clean, organized, and sanitary kitchen environment while ensuring all equipment, utensils, and service ware are available to support efficient hotel operations.
Key Responsibilities
Stewarding Operation
- Maintain a high level of cleanliness and sanitation throughout the kitchen, including all surfaces, work areas, floors, sinks, and equipment.
- Wash and sanitize dishware, glassware, cutlery, cooking equipment, vessels, and other kitchen items using established procedures.
- Operate and maintain cleaning equipment, including dishwashing machines, sinks, and other stewarding equipment.
- Ensure proper storage and organization of all clean dishware, glassware, cutlery, equipment, and supplies when not in use.
- Maintain proper storage, handling, and use of all cleaning chemicals and associated products.
- Assist with the cleaning and maintenance of kitchen equipment and back-of-house areas.
Kitchen and Function Support
- Assist with the setup and breakdown of restaurant, banquet, and function requirements, including plate orders, equipment, and service ware.
- Ensure adequate supplies of clean and sanitized equipment and service ware are available throughout service.
- Assist with the transportation and organization of equipment, dishes, supplies, and other items throughout back-of-house areas.
- Support the Culinary and Food & Beverage teams during high-volume service periods and special events.
- Assist with receiving, storing, and organizing kitchen supplies as required.
Waste and Sustainability
- Manage garbage, compost, and recycling stations and dispose of materials according to hotel procedures.
- Maintain clean and organized waste disposal areas.
- Follow hotel sustainability and waste-reduction practices.
Team Collaboration
- Work effectively both independently and as part of the Culinary, Banquet, Restaurant, and Stewarding teams.
- Communicate equipment shortages, maintenance concerns, and operational issues to the appropriate leader.
- Demonstrate flexibility and willingness to assist other areas as operational requirements dictate.
- Maintain a professional, respectful, and service-focused approach when supporting fellow Colleagues.
Safety, Sanitations and Compliance
- Follow all hotel policies, procedures, service standards, and workplace health and safety requirements.
- Follow established food safety, sanitation, chemical handling, and cleaning procedures.
- Maintain proper sanitation practices to prevent cross-contamination and support a safe food service environment.
- Safely operate dishwashing and cleaning equipment and follow all associated operating procedures.
- Report equipment defects, safety hazards, spills, and maintenance concerns promptly.
Qualifications
- Previous hotel and/or restaurant experience is an asset.
- Understanding of food safety, sanitation, and hygiene practices.
- Ability to work effectively both independently and as part of a team.
- Passion for maintaining a clean, safe, and organized working environment.
- Excellent organizational skills with strong attention to cleanliness and detail.
- Highly responsible, reliable, and punctual.
- Ability to follow instructions, established procedures, and safety standards.
- Ability to work effectively in a fast-paced, high-volume environment.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Embrace the company brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected.
Physical Requirements
- Ability to stand for extended periods throughout the scheduled shift.
- Ability to withstand repetitive walking, reaching, bending, lifting, and carrying for extended periods.
- Ability to safely lift, carry, push, and pull loads of up to 50 lbs.
- Ability to work in a fast-paced, wet, and high-temperature kitchen environment.
- Ability to safely handle hot water, steam, cleaning chemicals, dishes, glassware, and kitchen equipment.
- Ability to perform repetitive cleaning and washing tasks throughout the shift.
Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Integrity:
We build trust through mutual respect and being authentic.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: resumes@sheratonsuites.com
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