Steward

At Pullman Singapore Orchard, progress is woven into every experience we create — from our fashion-inspired rooms and suites to our vibrant dining destinations, wellness spaces, dynamic event venues, and one-of-a-kind urban beach club atmosphere. More than a 5-star hotel, we are a bold, design-led destination where contemporary hospitality, culture, flavour, and connection come together to spark discovery and memorable moments. Our service culture is built on curiosity, confidence, and growth, encouraging our teams to bring fresh energy to every guest interaction. Here, every role contributes to a hotel experience that feels stylish, social, and alive — where people are empowered to grow, ideas move forward, and the spirit of Pullman comes to life through service that is personal, progressive, and unmistakably memorable.

The Steward is responsible for the operation and maintenance of cleaning equipment and tools. He/she is also responsible for washing dishes, kitchen vessels, cleaning floors and equipment etc.

Primary Responsibilities

Operations

• Check dishwashing machines thoroughly to see if detergents for the machine needs to be replenished
• Send all soiled towels to the laundry and dry them
• Assist in polishing silver and copperware
• Keep work area clean, tidy and dry at all times
• Wash dishes as requested by the Steward Supervisor
• Ensure that water in the dishwashing machine is maintained at a constant level/temperature and must be changed once every 2 hours
• Observe correct procedures in handling machinery. Put on rubber gloves, wear an apron and hair net should when operating machines.
• Ensure that a decoy system must be set up before all soiled dishes are brought into the kitchen from the outlet.  A container of detergent must be prepared in advance for soaking of cutleries
• Report to Steward Supervisor when any equipment/machinery is damaged, faulty or misused

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

• Secondary / High school education will be an advantage
• Minimum 1 year of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage

• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Maintain a clean and neat appearance at all times