- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure Hotel & Residenz Berlin Checkpoint Charlie, Berlin, Germany
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REF3584F
Stellvertretende/r Front Office Manager (m/w/d)
Region
Europe and North Africa
Das 4****Sterne Mercure Hotel Berlin Checkpoint Charlie liegt in ruhiger Lage ca. 500m zum Checkpoint Charlie, zur Friedrichstraße sowie zum Gendarmenmarkt. Der Potsdamer- und Alexanderplatz sowie das Brandenburger Tor sind ca. 1 km entfernt. Unsere 117 großzügigen Zimmer, Suiten u. Apartments bieten zusammen mit dem Frühstücksrestaurant, Weingarten, Bar, Sauna und Sonnenterrasse jeden erdenklichen Komfort. Das Hotel Garni ist der absolute Insidertipp, geschaffen vom italienischen Architekten Aldo Rossi.
Für unser wunderbares 4**** Boutique-Hotel im historischen Zentrum von Berlin suchen wir Dich als Stellvertretende/r Front Office Manager (m/w/d). Ein kleines, immer freundliches Hotel-Team sind unsere Markenzeichen. Unser Team ist Gastgeber von Herzen - machen Sie mit und begeistern Sie unsere Gäste!
Du suchst mehr als einen Job? Einen Platz, an dem du Verantwortung übernimmst, Gäste begeisterst und mit einem Team arbeitest, das sich wie Familie anfühlt? Dann bist du bei uns genau richtig!
Deine Aufgaben:
- Unterstützung des Front Office Managers bei allen organisatorischen und operativen Abläufen
- Sicherstellung eines reibungslosen Front Office Betriebs
- Führung, Motivation und Schulung des Empfangs-Teams
- Koordination von Check-in/-out und Gäste-Anfragen
- Ansprechpartner:in für Gäste und interne Abteilungen
- Mitwirkung bei der Optimierung von Prozessen und Standards
Das bringst du mit:
- Erfahrung im Front Office Management oder vergleichbarer Position
- Organisationstalent, Leadership-Qualitäten und ein Auge für Details
- Freundliches Auftreten, Kommunikations-stärke und Teamgeist
- Deutsch gut, Englisch gut, weitere Sprachen von Vorteil
- Opera Cloud Kenntnisse wünschenswert
Was dich bei uns erwartet:
- Ein dynamisches, motiviertes Team und ein herzliches Arbeitsumfeld
- Spannende Aufgaben mit Verantwortung und Gestaltungsmöglichkeiten
- Raum für deine persönliche und berufliche Weiterentwicklung
- Ein Arbeitsplatz, an dem Service, Teamgeist und Spaß im Vordergrund stehen
- Tarifgehalt + 3% AT Zuschlag
- Jahresprämie bis zu 7% vom Jahresgehalt
- 13. Monatsgehalt
- Urlaubsgeld gemäß tariflichen Regelungen
- betriebliche Altersvorsorge
- Stellung der Arbeitskleidung
- Modernste Arbeit- und Kommunikationsmittel
- Team Events
- kostenfreie Parkmöglichkeiten für Mitarbeiter in unserer Tiefgarage
- Heartist Card - weltweite Vergünstigungen in allen ESSENDI Hotels und bei vielen weiteren Partnern
Werde Teil unserer Heartist-Familie – wir freuen uns auf dich!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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