JUMP TO CONTENT
  1. Full-Time
  2. Internship
  3. NOVOTEL
  4. Rooms

__jobinformationwidget.freetext.LocationText__

Novotel Brussels City Centre, Brussels, Belgium

__jobinformationwidget.freetext.ExternalReference__

REF44722V

Stagiaire réception

Region

Europe and North Africa



Job Description

Comme stagiaire (38 heures par semaine) vos tâches principales seront :
- Accueillir les clients et les informer
- Veiller au bon déroulement du séjour des clients du check-in jusqu’au check-out
- Anticiper et répondre aux besoins des clients
- Valoriser les différentes prestations de l’hôtel
- Participer à la fidélisation des clients
- Traiter les appels et les diriger vers le service concerné
 


Qualifications

- Connaissance du Français et/ou du Néerlandais + bonne connaissance de l’anglais
- Aisance relationnelle, sens de l’accueil et du service
- Esprit d’équipe
- Capacité d’écoute et d’anticipation
- Bonne présentation, bonne élocution
- Dynamique et souriant
- Résistant au stress

 


Additional Information

Remboursement du titre de transport

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Search

Browse Jobs