- Full-Time
- Internship
- NOVOTEL
- Rooms
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Novotel Brussels City Centre, Brussels, Belgium
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REF44722V
Stagiaire réception
Region
Europe and North Africa
Comme stagiaire (38 heures par semaine) vos tâches principales seront :
- Accueillir les clients et les informer
- Veiller au bon déroulement du séjour des clients du check-in jusqu’au check-out
- Anticiper et répondre aux besoins des clients
- Valoriser les différentes prestations de l’hôtel
- Participer à la fidélisation des clients
- Traiter les appels et les diriger vers le service concerné
- Connaissance du Français et/ou du Néerlandais + bonne connaissance de l’anglais
- Aisance relationnelle, sens de l’accueil et du service
- Esprit d’équipe
- Capacité d’écoute et d’anticipation
- Bonne présentation, bonne élocution
- Dynamique et souriant
- Résistant au stress
Remboursement du titre de transport
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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