Stage - Front Office

The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.

What you'll do...

• You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
• Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
• Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
• Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to
• You’re our gatekeeper for the hotel. You know who’s who and what’s what.
• And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!

What we're looking for...

• /!\ Mandatory internship agreement /!\
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way
• You are looking for an internship of at least 3 months 

What’s in it for you…

• Duration: minimun 3 months 
• 550€/month (except for Belgian interns)
• Reimbursement of transport cost 80%
• Food on us during your shift
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the global Ennismore family for you and your nearest and dearest