- Full-Time
- Permanent
- SOFITEL
- Wellness & Recreation
__jobinformationwidget.freetext.LocationText__
Sofitel London St James Hotel, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF43179R
Spa Therapist
Region
Luxury & Lifestyle
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.
The Spa Therapist, under the guidance of the Spa Manager, will maintain the standards of spa etiquette and service in all interactions with guests and staff. They are responsible for providing all guests with personalized attention that meets and exceeds their needs. The therapist must be comfortable anticipating guests' needs, addressing any concerns, and managing the extra details required to go above and beyond guests’ expectations.
Main Responsibilities:
- Practice universal health care protocols when dealing with guests and co-workers.
- Ensure all equipment is in good working order and functioning properly.
- Demonstrate dependability and a willingness to work with schedule flexibility.
- Maintain the cleanliness of the treatment room at all times.
- Follow a "clean as you go" approach in the work areas.
- Observe all departmental safety procedures and protocols.
- Handle emergency situations with urgency and discretion.
- Provide the range of services within the position's scope of responsibility, adhering to the standards set by the Spa.
- Provide guests with a thorough and knowledgeable range of spa services, using professional draping techniques.
- Perform skincare treatments using the cosmetics provided by the Spa.
- Address and respond to all guest concerns, comments, or complaints with discretion and urgency.
- Inform all incoming guests about treatment procedures, special instructions, and billing information.
- Inquire about the guest's experience and their level of satisfaction with the service.
- Communicate guest requests and preferences to relevant departments and co-workers.
- Show respect, sensitivity, and concern for guests' needs in a professional and pleasant manner.
- Maintain positive guest relations at all times, including with in-house guests, day guests, and telephone inquiries.
Discover a world of unparalleled perks tailored just for you:
- Competitive Salary, commissions and a loyalty bonus of £1,300.00.
- Employee Benefit Card – Discounted rates at Accor properties worldwide.
- Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
- Make a Difference with Corporate Social Responsibility and be a part of positive change.
- Social Events and Activities.
And that's just the beginning! Join us and let your professional journey be an unforgettable adventure!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit: https://careers.accor.com/
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Wellness & Recreation
Description
Facilitate and present small and large scale activities independently or with other Resort Activities Animators, as needed in an adult environmentAssist in the set-up for all facilitated activities a
Reference
20d2c79c-94bd-46b7-b156-5a0cc51270f3
Expiry Date
01/01/0001
Salary
Location
Mövenpick Kuwait Al Bidaa, Kuwait City, Kuwait
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Kuwait City
Job Category
Wellness & Recreation
Description
Spa Therapist:Scope: Assists the Head Therapist in maintaining the Spa facilities, good quality of service to guests, training spa employees to achieve good standards and selli
Reference
1f166705-8f04-4294-bb4b-d775e247e8a2
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Reporting to the Kids Club Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offers professional, engaging and friendly serviceAttendants
Reference
f74bc153-a928-48dd-915b-e00adf046a59
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hamilton
Job Category
Wellness & Recreation
Description
Summary of Responsibilities:Reporting to the Lead Spa Therapist, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging a
Reference
84f25f10-d3e2-4757-91ef-83268426bf4a
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Wellness & Recreation
Description
Reporting to the Spa Operations Manager, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging and proactive guest servi
Reference
478fc165-6599-4ba9-a3eb-cec3d3770ce6
Expiry Date
01/01/0001
Salary
Location
Rixos Golf Villas And Suites Sharm El Sheikh, Sharm El-Sheikh, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Wellness & Recreation
Description
Duties and Responsibilities1 To guard our guest's life against drowning in pool or beach.2 Contentious monitoring for hotel pool and beach and make all hotel signs in his area updated.3 Have a gover
Reference
799a039d-cae8-4137-bb4d-aa2572b3d430
Expiry Date
01/01/0001
Salary
Location
Mercure Szczyrk Resort (opening summer 2024), Szczyrk, Poland
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Szczyrk
Job Category
Wellness & Recreation
Description
Masażystka SPA odpowiedzialna będzie za wykonywanie masaży oraz rytuałów na ciało w salonie, masaży twarzy oraz za sprzedaż produktów dostępnych w strefie SPA.ZAKRES OBOWIĄZKÓW:Wykonywanie masażu twar
Reference
53dd25ed-f6a6-4654-bd13-8f477736bad3
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Wellness & Recreation
Description
Luxury and tranquility in an authentic setting, await our Guests at The Fairmont Jasper Park Lodge. As a Massage Therapist our guests will enjoy the professional and personalized spa experience you of
Reference
0756bebe-2d59-4098-af5a-f8a25625d5b8
Expiry Date
01/01/0001
Salary
Location
Mercure Szczyrk Resort (opening summer 2024), Szczyrk, Poland
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Szczyrk
Job Category
Wellness & Recreation
Description
Kosmetolog/ kosmetyczka SPA odpowiedzialna będzie za wykonywanie zabiegów na twarz oraz rytuałów i masaży na ciało w salonie oraz za sprzedaż produktów dostępnych w strefie SPA.ZAKRES OBOWIĄZKÓW:Wykon
Reference
36152cc1-9334-456b-84f3-ac4dce108c85
Expiry Date
01/01/0001
Salary
Location
Mercure Szczyrk Resort (opening summer 2024), Szczyrk, Poland
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Szczyrk
Job Category
Wellness & Recreation
Description
Pracownik porządkowy ma za zadanie dbać o porządek oraz czystość na obszarze kompleksu basenowego w tym: dbanie o porządek w strefie szatni, hali basenowej, saun, zjeżdżalni. Ma za zadanie zgłaszać k
Reference
77b08296-2ceb-4967-a5f7-a873c24e9a19
Expiry Date
01/01/0001