Spa Therapist

Grand Mercure Khao Lak Bangsak provides a haven of elegance and comfort.
Discover welcoming hospitality as you take advantage of all this Thai-style contemporary beachfront hotel has going for it. From the secluded bays across Andaman sea views or down; right close access within minutes by boat ride away! Delight in our personalized service and knowledgeable staff as we ensure your stay at Grand Mercure Khao Lak Bangsak.

Indulge in luxury in one of the 195 stylish modern rooms or suites. Gaze out at the Khao Lak resort from your room’s private balcony or wander through the gardens to our facilities. Feel the tranquillity from the uniquely-designed canal meandering through Grand Mercure Khao Lak Bangsak, a nod to Thailand’s riverside villages.

• Perform Spa Treatments: Provide a variety of spa services including massages, facials, body treatments, and other wellness therapies according to Accor’s standards and protocols.

• Guest Consultation: Conduct consultations with guests to understand their needs, preferences, and any medical conditions before recommending appropriate treatments.

• Product Knowledge: Be knowledgeable about spa products and services offered and recommend suitable products for guests to purchase.

• Maintain Cleanliness: Ensure that all spa treatment rooms, equipment, and linens are cleaned and sanitized according to the health and safety standards.

• Customer Service: Offer a warm and friendly welcome to all guests, creating a relaxing and comfortable atmosphere. Address any guest queries or concerns professionally.

• Promote Services: Actively promote the spa’s treatments, services, sessions, and retail products, as well as programs, promotions, and/or discounts available.

• Maintain Records: Accurately record all treatments provided, keeping detailed and confidential records of each client’s history.

• Stay Updated: Continuously improve skills and knowledge by attending training sessions and staying informed about new spa treatments, techniques, and trends.

• Team Collaboration: Work closely with other spa and hotel staff to ensure smooth operations and an excellent guest experience.

• Experience: Prior experience as a Spa Therapist or similar role in a luxury hotel or resort.

• Education: Certification from an accredited school in massage therapy, aesthetics, or a related field.

• Skills: Strong knowledge of various massage techniques, skincare, body treatments, and holistic wellness practices. Excellent communication and customer service skills.

• Physical Stamina: Ability to perform treatments for extended periods, often standing or moving continuously.

• Languages: Proficiency in English; additional language skills are a plus.

• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
• Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
• Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
• Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
• Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
• Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
• High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
• Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
• Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.