Spa and Recreation Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Oversee day-to-day operations of the spa and recreation areas.
• Monitor inventory and order supplies as needed.
• Ensure a high standard of customer service is delivered consistently.
• Handle guest complaints and resolve issues promptly and professionally.
• Develop and implement guest service policies and procedures.
• Recruit, train, and supervise spa and recreation staff.
• Conduct regular performance evaluations and provide feedback.
• Prepare and manage budgets for the spa and recreational activities.
• Monitor financial performance and implement strategies to achieve revenue targets.
• Track and report on financial metrics and KPIs.
• Ensure all operations comply with health and safety regulations.
• Conduct regular inspections and risk assessments.
• Implement safety protocols and emergency procedures.
• Develop and maintain relationships with guests and members.
• Gather and analyze feedback to improve services and guest satisfaction.
• Organize events and activities to engage guests and enhance their experience.

• Previous experience in spa and recreation management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in financial management and budgeting.
• Knowledge of health and wellness trends and best practices.

Your team and working environment:
Life is a Journey . Live It well.

If you are a passionate and experienced Spa and Recreation Manger  with a deep appreciation for wellness and vitality, we invite you to join our team and contribute to our mission of delivering exceptional Vitality experiences for souls and minds of our guests.