Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic château-style, green-clad copper roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description
Server – Notch8 Speakeasy
This festive season, Fairmont Hotel Vancouver invites guests to step into our exclusive Notch8 Speakeasy — an intimate setting where expertly crafted cocktails, thoughtfully paired bites, and personalized service create an experience worth discovering.
As our Speakeasy Server, you'll bring the experience to life through warm hospitality, engaging conversations, and a genuine understanding of our food and beverage offerings. Whether introducing a signature cocktail or anticipating a guest's next request, you'll ensure every detail contributes to a memorable evening.
Join us in turning special moments into lasting memories at Fairmont Hotel Vancouver.
What’s In It for You
- Seasonal full-time position from November 2026 to February 15, 2027
- An inclusive, empowering, and positive company culture where people are at the heart of everything we do
- Opportunity to work with experienced hospitality professionals in a luxury hotel environment
- Access to global opportunities through our colleague travel and internal mobility programs
- Competitive pay starting at $20.28 per hour, increasing to the full rate of $25.35 upon successful completion of three (3) months of employment
- Complimentary meals during shifts through our Colleague Dining Program
- Discount program offering up to 50% off select Pacific Northwest food & beverage venues
- Opportunity to work in a landmark luxury hotel established in 1939
- Participation in Corporate Social Responsibility initiatives
What You’ll Be Doing
- Deliver warm, engaging, and personalized service in our seasonal Notch8 Speakeasy
- Welcome guests and create a comfortable, inviting atmosphere throughout their experience
- Guide guests through cocktail, wine, spirits, and food selections, providing knowledgeable recommendations
- Demonstrate detailed knowledge of menu items, ingredients, preparation methods, garnishes, and beverage pairings
- Accurately take guest orders and communicate dietary restrictions and allergies to the appropriate team members
- Ensure timely, accurate, and professional delivery of food and beverages
- Anticipate guest needs and adapt service to suit the intimate and refined Speakeasy environment
- Present and serve beverages using appropriate glassware and established service techniques
- Maintain mise en place, table settings, and service stations to ensure smooth operations
- Process guest orders and payments accurately through the point-of-sale (POS) system
- Support service flow through food running, clearing, and resetting tables as required
- Collaborate closely with Bartenders, Hosts, Server Assistants, and kitchen colleagues
- Address guest concerns promptly and professionally, seeking assistance when appropriate
- Follow established outlet policies, procedures, and service standards
- Adhere to all health, safety, sanitation, responsible alcohol service, and applicable liquor regulations
Qualifications
What We’re Looking For
- 1–2 years of serving experience in an upscale restaurant, cocktail lounge, or luxury hotel environment
- Strong knowledge of food and beverage service, including wines, spirits, and classic and contemporary cocktails
- Valid Serving It Right certification
- A genuine passion for hospitality and creating personalized guest experiences
- Excellent communication, interpersonal, and problem-solving skills
- Ability to remain calm, professional, and attentive in a fast-paced environment
- Strong organizational and multitasking abilities
- A collaborative, team-oriented approach
- Reliability, punctuality, and professional presentation
- Flexible availability, including evenings, weekends, and holidays
- Experience with POS systems is an asset
- Professional working proficiency in spoken and written English
Applicants must be able to commit to the full seasonal period (November 2026 through February 15, 2027).
Physical Aspects of Position
- Constant standing and walking throughout the shift
- Frequent lifting and carrying up to 20 lbs
- Regular kneeling, pushing, and pulling
- Frequent ascending and descending stairs and ramps
- Ability to carry multiple plates and service trays while working efficiently in a fast-paced environment
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Recruitment Accommodations
Fairmont Hotel Vancouver is committed to an inclusive and accessible recruitment process. If you require an accommodation at any stage, including when completing an assessment or attending an interview, please contact our People & Culture team. We will work with you to understand your needs and support your participation. All accommodation requests will be handled confidentially.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
